Technical Support

We're here to help

We provide a variety of resources to assist our customers and partners in configuring, installing, maintaining and upgrading our products. Customers on maintenance receive software support services and access to new software releases, as defined in the Sunbird Software Maintenance Terms and Conditions. Login credentials are required to gain access to the Sunbird support portal to open and track support tickets, get access to chat support, software downloads, models library updates, upgrade files, technical FAQs, product documentation, important technical bulletins, community forums, new feature requests, and Sunbird technical support contacts.

Login to the Sunbird support portal to gain access to our support resources

If you need to speak to a Sunbird Technical Support Representative, please contact support Monday through Friday, 9 AM to 6 PM EST.

U.S./Canada/Latin America (9 a.m. to 6 p.m. EST from Monday through Friday)
Phone: 732-993-4476, press 2 for support
Email: tech@sunbirddcim.com