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Blog

  • Sunbird’s first Models Library release of 2017 features dual updates: Versions 3.085 and 3.086. Make sure to download and update to Version 3.085 and then 3.086 to get all of the most recent model data. Sunbird’s Models Library includes detailed information—such as U space, dimensions, weight, power ports, and data ports—for over 30,000 models across over 450 manufacturers. Updating the Models Library after you have implemented Sunbird’s DCIM software helps you ensure that you are using the most up-to-date model information. Can’t find a specific make and model? Contact Sunbird’s Professional Services team, and we’ll make sure it’s added to the next Models Library update. New in This Model...
  • Information Technology has become the backbone of modern business. Just like any central structure, it needs to be robust and reliable over a period of time. It should continually be in correct alignment with the need to support the entire lifecycle of a product or service. Collectively, these processes are termed as IT Service Management (ITSM). ITSM Growing in Importance Generally, an ITSM consists of a data storage repository and various processes defined by the overall IT status function. These processes will have clearly defined steps and rules that govern workflow across the lifecycle of the product or services. ITSM is usually automated and controlled by software, and so is Data Cen...
  • Sunbird's December 2016 Models Library release includes new manufacturer updates from Juniper Networks, Cisco, HP, and more!   To access these updates, you will need to have a support login and valid maintenance contract. Click here to log in or sign up now: https://support.sunbirddcim.com/support/login.   Visit the Sunbird Support Portal and download Models Library Release 3.083 today!  
  • New Preconfigured Dashboards, Time-Lapse Thermal Videos, and Cabinet Door Access Control Make Data Center Analysis and Security Effortless and Errorless SOMERSET, N.J., Dec. 5, 2016 /PRNewswire/ -- Sunbird Software, a global innovator in software solutions that simplify how data centers are managed, today introduced the next iteration of its DCIM (Data Center Infrastructure Management) software. Release 5.2 expands the centralized, single-pane-of-glass view integral to dcTrack® DCIM Operations and Power IQ® DCIM Monitoring with enhancements that enable users to not only understand their most relevant data at a glance but also to act on it within the same interface....
  • According to IDC’s 2015 Enterprise Datacenter Survey, over 35% of respondents said that downtime caused by human error was a problem they experienced in their data centers.  Other challenges in the data center included downtime due to system failure, latency issues, regulatory or compliance issues, and insufficient bandwidth into or out of the data center. “There’s actually quite a few problems that could be fixed with better processes and better management of data center infrastructure,” said Jennifer Cooke, Research Director, Datacenter Management, IDC, who shared these and other insights during the first segment of our Data Center Infrastructure Management (DCIM) webinar How to Take Contr...
  • Sunbird is thrilled be participating with our strategic alliance partner Raritan, Inc. at the Gartner Data Center, Infrastructure & Operations Management Conference at the Sands Expo Center in Las Vegas, Nevada on December 5-7, 2016. Stop by Booth 255 to meet with our DCIM experts and get a sneak peek at the new features in the upcoming release of our Data Center Infrastructure Management (DCIM) software.   The Gartner Data Center, Infrastructure & Operations Management Conference will help attendees learn to adapt to today’s complex data center environments. Attendees will discover how to apply a bimodal strategy that delivers both core services and enables agility, develop a "cloud...
  • Managing a “dark” or “lights-out” data center is one of the greatest challenges a data center professional can face. When you don’t have anyone on site, how can you tell that moves/adds/changes were made accurately? How do you check power and network connections if you’re not physically there to look at them? And how can Data Center Infrastructure Management (DCIM) help? Join us for our next live DCIM webinar, How to Take Control of Chaos in a Lights-Out Data Center, on Tuesday, November 29 at 11 AM ET to explore how to overcome the chaos and uncertainty of managing a lights-out data center. In this webinar, you’ll learn: Best practices for efficient capacity utilization. Tips to avoid...
  • Did you know that approximately 2.5 quintillion bytes of data are created every day? This explosion of big data – 90% of data in today’s world was created in the past few years alone – has provided all sorts of opportunities for organizations to mine the data collected for customer insights, but it also brings to light an often-overlooked question: Where is all of this data stored? The answer lies not in 100 million 25 GB Blu-ray discs, but rather in a physical location full of computer systems, servers, network connections, and environmental sensors: the data center. As data center professionals grapple with the challenges of this influx of data, managing the aforementioned components in a...
  • Sunbird's November 2016 Models Library release includes new manufacturer updates from Cisco, EMC, HP, IBM, Panduit, Raritan, and more!   To access these updates, you will need to have a support login and valid maintenance contract. Click here to log in or sign up now: .   Visit the Sunbird Support Portal and download Models Library Release 3.082 today!
  • One of the most frustrating roadblocks that organizations encounter when first looking for a Data Center Infrastructure Management (DCIM) solution is finding a clear definition of what exactly DCIM is. In an ideal world, there would be one industry-standard definition that buyers could reference when choosing a DCIM solution to deploy.   Unfortunately, the reality is far more complex. A myriad of DCIM definitions abound, and despite the amusement around the idea that DCIM means different things to different people, the resulting lack of clarity for organizations is no joke.   Our president Herman Chan shares his insights on this topic in an article published in the October 2016 issue of The...
  • Sunbird is thrilled to be participating as an Industry Sponsor at Datacloud Nordic at the Stockholm City Conference Centre in Stockholm, Sweden on Thursday, October 20, 2016. Stop by Pod 27 on the exhibition floor to meet with our European Sunbird representatives and get a sneak peek at the new features in the upcoming release of our Data Center Infrastructure Management (DCIM) software.   This year’s Datacloud Nordic conference aims to explore the very latest in technologies and markets, offer inspiring insights and thought-provoking points of view for companies seeking a better way of hosting and colocating in the new reality of a data-driven, cloud-connected, machine-led world. The one-da...
  • Many data center professionals today have a myriad of dashboards displaying an overwhelming volume and variety of data from multiple different systems—just for operating and monitoring their data centers. But what if Data Center Infrastructure Management (DCIM) software could be the difference between spending countless hours sifting through spreadsheets and finding the data you need with just a click of a button for an immediate, complete picture of your data center?   Our President Herman Chan tackled this topic in an article exploring the benefits and opportunities of DCIM dashboards in the November 2016 issue of Inside_Networks, an online magazine dedicated to IT network infrastructures...
  • Newly released manufacturer updates include Cisco, Dell, EMC, and Supermicro PDUs, network devices, and much more.   To access these updates, you will need to have a support login and valid maintenance contract. Click here to log in or sign up now   Visit the Sunbird Support Portal and download Models Library Release 3.081 today!
  • Today, data centers are not only focused on maintaining availability but also ensuring efficiency and sustainability, helping to conserve energy and save costs. Here are the 5 things to know about data center environmental monitoring:   1. Temperature All servers and server racks should operate within the defined inlet temperature as defined by server manufacturers or ASHRAE TC 9.9 Thermal Guidelines for Data Center Processing environments. Failing to do so can lead to serious uptime issues or wasteful overcooling, inefficiency and cost.  Temperature sensors should be placed at the top, middle, and bottom inlets of server cabinets. Data center operators should also look at distributing env...
  • This week marked a momentous event for Sunbird Software: our first birthday. Over the past year, we’ve made significant progress as an independent, pure-play Data Center Infrastructure Management (DCIM) software company, and our teams across the globe celebrated in style—with good eats, a little competitive volleyball, and, most importantly, birthday cake. (Check out pictures from the events here.)   In the midst of the festivities, it would have been easy to lose sight of everyone who contributed to this year’s success. That’s why this birthday was the perfect opportunity to consciously reflect on how we arrived at where we are today and where we plan to go in the future.  Customer Success...

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