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Reviews and Testimonials

Read real reviews and testimonials from real clients. Use the toggles below to view.

Testimonials

"dcTrack helps bring order to the complex maze of data center infrastructures. When you have a dynamic and complex environment with many moving parts and interdependencies, you look for solutions to help make it easier to manage. Sunbird's dcTrack does that by providing us with an easy way to get accurate information on our infrastructures. Because dcTrack covers the entire lifecycle of an asset — from the point it is placed in the rack to when it is moved — it captures all the key information necessary to support asset, capacity and change management in a data center. As a result, it enables us to quickly allocate space for new servers, manage power and network connectivity, issue work orders and provides capacity planning across all British Airways data centers."

Keith Bott, Service Manager Equipment & Facilities

"With dcTrack we have an up-to-minute picture of capacities in all our data centers in terms of power, space, networking and cooling. As a result, we are able to track our data center capacity more accurately and assess our infrastructure needs for the future. Before we deployed dcTrack, it would mean a trip out onto the data center floor to confirm or deny that a server is in a certain location. Now, we can just pull up the asset information on the dcTrack screen and see that server X is located in this rack, in this U; or see that it is no longer a physical server, but is now a virtual server. Accurate asset records have given us a 50 percent gain in efficiency in terms of locating an asset's physical location within the data centers. dcTrack leads us through each step of the process to fulfill a new server request. Once the IT equipment gets delivered to us, we then go do the physical racking, connecting, labeling -- and then come back and close out the request in dcTrack, which notifies LANDesk that the equipment is ready to go. This process makes it easier to make adds and changes, and improves the accuracy of our asset inventory."

Joseph Keena, Manager of Data Center Operations

"We use Power IQ to generate monthly energy-trend reports that provide customers with actual usage levels by server and IT device….it enables us to provide our customers the ability to run their own reports and to securely power cycle their equipment via a Web interface. Our customers [are] able to take a more active role in managing their servers and their energy utilization."

Dustin Phillips, Co-Location Operations

"There is a need to increase efficiency through technology...data center infrastructure management tools like dcTrack help you with power management, capacity planning and change management. System monitoring tools help you track the health of the network."

Tan Choon Huat, Manager of Regional Data Center Facilities

“After our “Proof of Concept” of Sunbird, we found this tool extremely flexible and easy to use. Any part of it can be completely customized to suit your needs, especially aspects such as the dashboards in both dcTrack and PowerIQ. This provides us with great levels of detail and monitoring of our data centers.”

Andrew Curtis, Senior Engineer, Paddy Power Betfair

“Deploying devices is so much easier to perform with 100% accuracy. The many visualizations such as device, cabinet, and floor plan (including 3D) are quite valuable to me.”

Dave DeFrancisco, Deployment Engineer, Comcast

“The Sunbird products work as advertised. Both dcTrack and PowerIQ products work well and are easy to use. The Sunbird website is easy to navigate with lots of helpful features and quick videos. Keeping the device models/templates up-to-date is an easy process.”

John Foiles, Principal Engineer, United Airlines

“Sunbird Software DCIM… is our eyes into our remote colocation facilities. It replaces all of our spreadsheets for tracking assets. The new dashboard provides an accurate bird’s-eye view of capacity and health and lets us easily drill down to details. The DCIM-generated reports on capacity and assets have been invaluable for managing assets and resources and save us hours of effort each week.”

Laura Mechler, Manager, Global Hosting Resources, John Wiley & Sons, Inc.

“Because dcTrack covers the entire lifecycle of an asset—from the point it is placed in the rack to when it is moved—it captures all the key information necessary to support asset, capacity, and change management in a data center.”

Keith Bott, Service Manager, Equipment and Facilities, British Airways

"The largest improvement that I see is being able to monitor power usage in our lab and making sure that our PDUs don’t get overloaded. We’ve gone through a few retirement phases and we can track that with the graphs in PIQ — we see the power usage going down. Being able to see the temperature throughout our lab is also pivotal."

Kiel Anderson, Senior Lab Network Engineer - F5

"I've been in the information technology sector for the last 30 years and Sunbird has the best customer services and support that I’ve worked with."

Mark Deeb, Data Center Information Technology, City of Portland

"The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need."

Dennis Hayslip, Project Manager, Lockheed Martin

"The customer support is excellent! You are treated like a partner."

Rob Hansen, Engineer II Data Center Infrastructure Systems, Comcast

"NIST is a supported customer and uses Sunbird technical support."

NIST

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